Legal review required. This document is a professional template and is not legal advice. Complete every placeholder and review the final commercial and technical implementation before publication.
1. Acceptance
By installing, accessing or using Wunder Manager, the merchant agrees to these terms. If you act for an organisation, you confirm you have authority to bind it.
2. Eligibility and merchant responsibilities
You must be able to enter a binding agreement and be authorised to manage the connected Shopify store. You are responsible for account security, authorised users, lawful store content, accurate instructions and compliance with Shopify’s terms.
3. App licence and access
Subject to these terms and payment of any applicable fees, we grant a limited, non-exclusive, non-transferable, revocable right to use Wunder Manager for internal business purposes. Access depends on a valid Shopify installation and the permissions needed for selected features.
4. Early access and fees
Wunder Manager is offered in early access. Features may change, and some may be limited or withdrawn. TODO: add plans, prices and billing terms before any charge applies. Any charge will be shown by Shopify for your approval before it applies.
5. Acceptable use
You must not misuse the service, bypass limits, probe security, introduce malicious code, infringe rights, use the app unlawfully, send unsolicited or unlawful messages, interfere with others or attempt unauthorised access to systems or data.
6. AI-prepared work
Wunder Manager uses artificial intelligence to write descriptions, alt text, social posts, articles and other content. Depending on the feature and your settings, the assistant prepares work for your review or carries it out on your behalf. AI output can be inaccurate or unsuitable. You are responsible for the settings you choose, for checking the work, and for the content saved to your store or published.
7. The phone and chat assistant
If you turn it on, the assistant answers your customers on your behalf without asking you first. It can make mistakes, and it hands over to you when it is unsure. You are responsible for telling your customers that an automated assistant may answer, for any consent or notice the law requires for calls and messages, and for what your business agrees with its customers.
8. Connected accounts and third-party services
Wunder Manager depends on Shopify and can connect to services such as Facebook, Instagram, Google Business Profile, WhatsApp and telephone providers. Their availability, rules and terms are outside our control, and you must follow them when you use those services through the app. Shopify is not responsible for Wunder Manager, and use of Shopify remains subject to your agreement with Shopify.
9. Store changes and verification
You control what is approved, scheduled and saved through Wunder Manager. Changes to products, prices and stock can have significant commercial effects. Check important changes in Shopify, and keep your own records or exports where commercially necessary.
10. Availability and maintenance
We aim to provide a reliable service but do not promise uninterrupted or error-free availability. Maintenance, security work, third-party outages, rate limits and events beyond reasonable control may affect access, including the answering of calls and messages.
11. Intellectual property and feedback
We and our licensors retain rights in the app, site, branding, documentation and underlying technology. You retain rights in your data and in the content you approve. If you provide feedback, you permit us to use it without obligation, provided we do not identify you publicly without permission.
12. Confidentiality and privacy
Each party will protect confidential information using reasonable care and use it only for the agreement. Our handling of personal information is described in the Privacy Policy.
13. Suspension and termination
We may suspend or terminate access for material breach, security risk, unlawful use, non-payment or where required by Shopify, a connected platform or law. You may stop using the app and uninstall it through Shopify. Provisions intended to survive termination will do so.
14. Effect of uninstalling
Uninstalling revokes the app’s Shopify access and ends active use, including the answering of calls and messages. Data retention and deletion follow Shopify rules, these terms and our data deletion process.
15. Disclaimers
To the extent permitted by law, the service is provided “as is” and “as available”. We disclaim implied warranties that can legally be excluded. Nothing excludes rights or liabilities that cannot be excluded under applicable law.
16. Limitation of liability
TODO: Legal counsel must add an appropriate liability cap, exclusions and carve-outs for the governing law, customer profile and insurance arrangements.
17. Indemnity
To the extent permitted by law, you will be responsible for third-party claims arising from unlawful content, misuse of the service or breach of these terms. TODO: Confirm scope and procedure with legal counsel.
18. Changes
We may change the service or these terms. Material changes will receive reasonable notice where required. Continued use after the effective date means acceptance, unless applicable law provides otherwise.
19. Governing law and disputes
TODO: Confirm governing law with legal counsel. TODO: Add jurisdiction and dispute-resolution process.
20. Contact
Wunder AI Limited, Flat/Rm 811, 8/F, New Tech Plaza, 34 Tai Yau Street, San Po Kong, Kowloon, Hong Kong. Email support@wundermanager.com.